Operational Workflow

How Creu Saathi runs deskless operations

From the initial verbal instruction to verified evidence and automated compliance.

01

Configure SOPs & Sector Pack

Select your sector pack (Hostels, Hotels, Facilities, etc.). Customize standard checklists, SLA thresholds, and evidence requirements to match your company standard.

02

Assign Work by Shift & Site

Tasks automatically generate from recurring maintenance schedules or are dispatched by supervisors to specific workers and teams based on shift availability.

03

Frontline Workers Execute via Voice

Attendants view their next task on mobile with large 56px touch targets. They ask questions by voice, review approved SOP steps, and mark progress without manual typing.

04

Capture Tamper-Proof Evidence

Mandatory proofs (photos of sanitized beds, meter readings, checklist sign-offs) are recorded with timestamps before a task can transition to DONE.

05

Supervisor Verifies & Closes

Supervisors review completed work in the approval queue. They either verify and release the room/asset, or reopen with a documented rework reason.